Get it right with the media

Get it right with the media

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Image result for Malaysiakini logo

In conjunction with World Freedom Day on May 4, it’s only appropriate for the media to urge leaders and politicians to treat the media with respect.

If leaders don’t like the way they are questioned, the media may be barred from attending press conferences or requests for interviews with them can be rejected.

Unfortunately, journalists are taken for granted and shooed away like goats in a barn. No other profession is treated and criticised as journalists and the media are marked and ridiculed by leaders.

As a ‘no-Internet-censorship’ commitment was part of the Malaysian government’s promise when it launched the Multimedia Super Corridor, Malaysia enjoys unrestricted Internet access and a space for independent media outlets to operate.Unfortunately, as of 2017, Malaysia ranked 144th on the World Press Freedom Index.

Having been a journalist for more than 35 years, taught journalism, media relations and authored five books, I feel that the constant harassment of journalists should stop. Only then can Malaysia see its freedom index improve to a higher notch.

To move up the ladder of the Freedom Index, here are some tips for leaders to work well with and maintain good relations with the media. The confrontations with the media must cease and leaders need to train themselves on how to work with the media and not fight with the media.

Get it right

Therefore, understanding the media and saying the right things at the right time is the first step a candidate to succeed in the 14th general election. A candidate’s better perception of the media will gain greater positive media coverage in the media.

With GE 14 looming in the next few months, perhaps October, it is important for candidates to position themselves in the right media with the right message.

Politicians should stop blaming the media and face the truth. As this week commemorates World Press Freedom, it must be reiterated that the media has attempted to give two sides of the story all the time to make it a balanced article for its audience.

Individual politicians from both Barisan Nasional (BN) and Pakatan Harapan parties, meanwhile, have verbally attacked reporters who ask questions to unveil the truth.

Certain online media outlets have also been banned from covering press conferences after the UMNOo SupremeCcouncil meetings at the party’s headquarters at PWTC in Kuala Lumpur.

Need for transparency

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This certainly does not speak well for transparency. The lack of training for leaders in facing the media has made politicians appear sloppy, dumbfounded and tending to put their foot in their mouth at press conferences.

When a leader develops better skills in media relations, you are on the road to the victory of being elected and this is only one part of the journey.

Every other news headline and story on online news portals goes to show the weakness of a politician in the way they speak to the media and the blunders they make. It’s because politicians take the media for granted and think they can get away from liability in their statements, thus making it into the headlines for the wrong reasons.

Therefore, one has to master the skills in facing the media when being interviewed, at press conferences, in writing effective press statements and maintaining excellent interactions with the media.

This is the first step to build greater hope for the leader in winning as a candidate in GE 14. A candidate may think he has a ‘cool’ relationship with the media, but the media may perceive otherwise.

So, how does one build a cool relationship to win in GE 14? If you fail to plan, you are planning to fail.

Media relations training

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In whatever field, learning is a journey. Without the passion to learn techniques in facing the media, a candidate’s chances of winning are dim.

No one candidate is perfect. To err is human. It is in this spirit that leaders can improve practical knowledge through training to improve their skills on how to face the media.

As part of Malaysiakini’s corporate social responsibility (CSR), it has organised eight courses to help leaders perform better with the media.As a facilitator the workshops, I realise that from learning comes understanding and knowledge in being a better politician to serve the people better.

Knowledge sets us free, for it is ignorance that will make one inadequate as a politician or leader.

Let’s start with lesson one on key messages.

Key messages are phrases and sentences that will help the leader deliver his or her views on what is important for the community to know.

Today, the popular way to win the hearts and minds of the electorate is to convey your key messages in a story-telling style or manner.It must be clear, free of jargon and be relevant to your audience or constituents. Be concise and deliver key messages to be understood in simple storytelling language.

Key messages

At the same time, key messages must be consistent and must be repeated so that it sinks into the minds of the people. So, when facing the media, stay focused on the messages that will help prevent you from being “taken out of context” or saying something “you did not say”.

The key messages should be reiterated in the opening statement to the media in an interview, press statement or a press conference.Being clear is straightforward. Don’t make your audience feel stupid, and they will not forgive politicians. This will be reflected in the way they vote for or against a politician.

Some samples of key messages:

  • Thank you for your continued support. Remember, I am here to serve you. I have given this constituency my top priority in the past, present and will continue to do so in future.
  • I have been transparent at all times and I will continue to voice your grouses on injustice, wrongdoings and constructive views to make Malaysia a progressive nation.
  • People may be angry and emotional over the blunders and mishaps or the government. It is my responsibility as your elected representative to present your views so that your grievances are heard and rectified.
  • I will continue to engage with this constituency to set things right for all to benefit.
  • I will continue to work with the authorities to help you all in this critical and difficult times.

Practice makes perfect. So, try using positive statements with the people’s welfare in mind. Say it with sincerity and conviction as you can’t fool the people. And be sure to demonstrate in action and deeds what you say.

Get down to soiling your hands, if you have to clean up the environment for a day with the constituents. Listening to problems will not help. As a politician you have to solve the people’s problems.


M KRISHNAMOORTHY is a media coach, associate professor and a certified Human Resources Development Fund (HRDF) trainer. As a journalist, he has highlighted society’s concerns and has gone undercover as a beggar, security guard, blind man, handicapped, salesman and as a Member of Parliament. He also freelances as a fixer/coordinator for CNN, BBC, German and Australian TV networks and the New York Times.

The views expressed here are those of the author/contributor and do not necessarily represent the views of Malaysiakini.

Malaysiakini: The Last Independent Media left standing in Malaysia

Malaysiakini: The Last Independent Media left standing in Malaysia

by Dean

Image result for Deputy Home Minister Nur Jazlan Mohamed and Malaysiakini

The Brave Men and Women of Malaysiakini

It was amusing in an agonising kind of way to read recently that the UMNO-BN regime’s Deputy Home Minister Nur Jazlan Mohamed chose to celebrate World Press Freedom Day by claiming in a radio interview that Malaysiakini is a “very biased” media outlet.

Because, though of course he allegedly had no intention of telling the truth, in fact quite the opposite, his assertion was perfectly accurate in one unintended sense.

Which is that, as far as I’ve been able to discern during the 18 years of existence, Malaysiakini is totally biased towards doing its duty as a disseminator of accurate information to its audience by reporting the news faithfully, or, as famously stated by the great Adolph Ochs when he took charge of The New York Times in 1896, without fear or favour.

And thus by implication Malaysiakini is also, as any legitimate news organisation must be, similarly biased against the systematic censorship, skewing and indeed outright screwing of the truth by such fake ‘news’ organisations as Umno/BN’s so-called ‘mainstream’ media.

A system of organised deception so deplorable that it has resulted in Malaysia’s being ranked a decidedly rank 144th place in the latest world press-freedom report released by the widely-trusted news-media watchdog Reporteurs Sans Frontières (RFS).

But Nur Jazlan, having branded Malaysiakini as “biased” against the ruthlessly truthless regime he represents, had the effrontery to go on to accuse RFS of being “unfair” in giving Malaysia such a lamentably low ranking.

Claiming in support of this allegation that RFS focused on print rather than online media in its assessments of relative press freedom, and citing the fact that Malaysia rates a mere five places above “totalitarian” China as evidence for his contention that “the index is fraudulent in many ways”.

While for my part I would argue, entirely to the contrary, that Malaysia’s depressing press-freedom ranking is not only a richly-deserved disgrace in and of itself, but also by extension an index of the utter fraudulence of every facet of the nation’s ever-ruling UMNO-BN regime.

But of course it’s entirely predictable that I’d use this column to thus calumniate UMNO-BN’s corruptions and countless other ‘criminalities’.

Indeed, by the very act of publishing my opinions, albeit with the customary legal disclaimer that it doesn’t necessarily share or endorse them, Malaysiakini demonstrates that its bias is not only towards the impartial reporting of true news, but also by extension in favour of the healthy airing and exchanging of views.

Views that, to speak entirely of my own, are as biased as they can possibly be. But genuinely, legitimately, justly and truly biased, I hope, on the basis of compelling evidence or careful consideration or both.

‘Divorced from law and justice’

Truly biased, if you like, either in favour of or against people, organisations and ideas according to which side I perceive that they represent of the duality that Aristotle expressed in advancing the opinion that “as man is the best of all animals when he has reached his full development, so he is the worst of all when divorced from law and justice”.

As phrases go, it seems to me that “divorced from law and justice” is as apt as any to describe the condition of the countless ruling regimes around the world that, like Malaysia’s UMNO-BN and the Chinese Communist Party, deprive their citizens of true information and freedom of both thought and expression for the purpose of furthering their members’ and supporters’ power and profit.

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The Woodward and Bernstein of Malaysian Journalism–Premesh Chandran and Steven Gan of Malaysiakini:They are biased towards facts and the truth, not fake news. I admire and respect them for their courage under fire and their integrity and professionalism. As Malaysiakini’s SEACEM Fellow, I had the opportunity to interact with them.–Din Merican

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Carl Bernstein and Bob Woodward of The Washington Post who exposed The Watergate Scandal that eventually brought down President Richard M. Nixon

In other words, to prevent any possibility of their people’s becoming legitimately biased against them and their misrule, they do everything possible to keep as many of them as possible as ignorantly and even idiotically donkey-like, or, if you prefer, biased.

Biased primarily, as in the case of the self-proclaimed ‘Islamic’ but actually supposedly criminal UMNO-BN regime, against non-Malays and non-Muslims, but also against such other alleged boogeymen and bugbears as Jews, Western liberals and even foreigners in general.

And to ensure that they remain as dumb and docile as possible in their blissfully biassed state of mind, UMNO-BN squanders some of the fortunes in public funds it allegedly routinely steals from the rakyat by means of scams ranging in size from everyday kickbacks and ‘commissions’ on up to such alleged massive swindles as the Port Klang Free Zone (PKFZ) and 1MDB scams on bribing the biassed to keep quiet and above all keep voting for them, with cash handouts that many Malaysians cynically and highly appropriately call ‘dedak’ or animal feed.

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Nur Jazlan– the Ampu man for Najib Razak

And of course heaps of cash also goes to buy the services of masses of asses, like the aforementioned Deputy Home Minister Nur Jazlan, countless other UMNO-BN ministers and members, and the managements and ‘journalists’ of the ‘mainstream media’.

Or, in other words, buy-asses charged with and generously paid for keeping the biassed fed with a constant diet of alleged lies.

Like what Prime Minister Najib Abdul Razak recently spouted in the latest of his regular attempts to keep the masses as biassed or in other words as unthinking and dumb as the ‘domesticated animals’ that Kant appropriately called those lacking in the will to use their human intelligence.

Najib proposed that Malaysians espouse three ‘principles’, identified as Wala’ (Loyalty), Wassatiyyah (Moderation) and Tabayyun (Understanding), that he claimed will ensure Malaysia’s success.

But his explanation of Wala’ as embodying the values of “love, obedience and allegiance to a legitimate leadership and the institutions which they represent” sounded to me suspiciously like just another exercise in Najib-style pleadership for people to keep blindly following his bleedership.

So all I can hope is that the biassed and even the buy-assed will finally someday come to see Najib and his accomplices in UMNO-BN for the curse they are on Malaysia, and thus become as terminally biased against them as I, Malaysiakini, or indeed anybody in his or her right mind couldn’t possibly help being.

DEAN JOHNS, after many years in Asia, currently lives with his Malaysian-born wife and daughter in Sydney, where he coaches and mentors writers and authors and practices as a writing therapist. Published books of his columns for Malaysiakini include ‘Mad about Malaysia’, ‘Even Madder about Malaysia’, ‘Missing Malaysia’, ‘1Malaysia.con’ and ‘Malaysia Mania’.

When a sophisticated Jordan trained Islamic Scholar becomes a Bigot and Racist: Taking on the Malaysian Indians/Hindus

April 24. 2017

When a sophisticated Jordan trained Islamic Scholar becomes a Bigot and Racist: Taking on the Malaysian Indians/Hindus

by Mariam

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Dr Maza–Zakir Naik bootlicker

Everyone is entitled to his or her own opinion, but when a supposedly learned religious man makes an ‘incorrect’ analysis of another faith, the damage he causes is worse than if the remarks had come from an ignorant oaf.

Of all the muftis in Malaysia, the one from Perlis, Dr Mohd Asri Zainul Abidin (Maza), was considered the most progressive and respected, whose insights resonated with many Malaysians.

His views on Act 355 were applauded when he said that this ruse was just another political ploy by PAS and UMNO Baru. He disagreed with the use of khalwat squads to test people’s morality. He said that non-Muslims had a right to use the word ‘Allah’.

Maza opposed forced conversions of children, when one parent decided to convert to Islam. He blasted the syariah courts for taking years to reach a decision on divorce cases. He courted controversy when he said that religion should not be forced on Muslims.

Whilst Maza’s reputation soared, that of other muftis plummeted. The respect Maza enjoyed ended when he published his poem on Facebook last week. He allegedly claimed the Hindus worshipped cows and practised ‘suttee’.

Maza exposed his poor understanding of Hinduism and its practices. Hindus do not worship cows and suttee has been outlawed for almost two centuries. We cannot say the same about some ‘Muslim’ practices, like female genital mutilation.

Maza’s back-pedalling did not help him. First he said that his poem was directed at Narendra Modi, the nationalist prime minister of India. That simply exacerbated the problem, so he said that Malaysian Hindus should ignore his remarks, because they did not apply to them.

He also alluded to “our preacher” being handed over to a tyrannical government. Was he referring to Zakir Naik, the controversial Muslim preacher who is purportedly seeking refuge in Malaysia to escape two arrest warrants issued by the Indian authorities? Why does Maza harbour a soft spot for Zakir, who seemingly likes to stoke religious fires amongst Malaysians?

Maza’s work and opinions are highly valued and sought after. He is also human and it is possible he made a mistake, and should apologise. The only positive aspect of Maza’s debacle is that he has put the spotlight on Malaysia’s marginalised Indian community.

When government-linked companies (GLCs) took over British rubber estates, they converted land into housing developments, golf courses and oil palm plantations. The displaced Indians drifted to urban areas to form Indian ghettos, which became breeding grounds for gangsters.

Bumiputra policies and quotas denied Indians access to education and work opportunities. Places in local universities were limited and Indian graduates claimed they face discrimination when applying for jobs.

Lack of self-confidence

With so much against them, is it any wonder that the Indian community suffers from a lack of self-confidence, low self-esteem, the highest rates of suicide and low performance in business, equity ownership and employment in professional sectors and the civil service?

A few have escaped the poverty trap, and at the other end of the social spectrum, there are many qualified and successful Indian professionals, who form a large proportion of the country’s top lawyers and doctors.

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Restrictions on places of worship mean that Hindu temples are forced to be built without planning permission. The Indians could only watch in silence when Hindu temples of historical and cultural importance were demolished.

In 2000, TimeAsia reported that Indians had the lowest share of the nation’s corporate wealth – 1.5 percent compared to 19.4 percent for the Malays and 38.5 percent for the Chinese.

In 2003, The Economist reported that Indian Malaysians comprised “14 percent of juvenile delinquents, 20 percent of wife and child abusers, 14 percent of its beggars, and that under 5 percent of successful university applicants were Indian.”

In 2011, the erstwhile MIC Deputy President, Dr S Subramaniam, claimed that Indians were ashamed of their community, were looked down upon by the other races, and that 45 percent of the country’s crimes involved Indians.

The Indians are viewed as an afterthought, because if Chinese or Malay communities were treated as badly, there would have been a severe backlash; but with Indians, the common response, is “Who cares? They are only Indians. Even their own politicians fail to promote their cause.”

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Zakir Naik granted PR status by Nalaysian authorities

Zakir Naik was granted permanent resident (PR) status, but many Indians remain stateless, and do not have birth certificates or identity cards. The Indians form the highest percentage of deaths, whilst in police custody. The poorest Indians survive on a ‘hand to mouth’ existence.

Ironically, Maza’s faux pas has highlighted the plight of Indian Malaysians/Hindus. Will he help make Malaysians understand that we cannot alienate the Indians? Issues which affect the Indian community are not solely an Indian problem; they are a Malaysian problem.

When Facts don’t matter in America

March 13, 2017

When Facts don’t matter, Trump’s White House is the sole arbiter of truth.

by Paul

Image result for Paul KrugmanDr. Paul Krugman-The Nobel Laureate in Economics

The U.S. economy added 10.3 million jobs during President Obama’s second term, or 214,000 a month. This brought the official unemployment rate below 5 percent, and a number of indicators suggested that by late last year we were fairly close to full employment. But Donald Trump insisted that the good news on jobs was “phony,” that America was actually suffering from mass unemployment.

Then came the first employment report of the Trump administration, which at 235,000 jobs added looked very much like a continuation of the previous trend. And the administration claimed credit: Job numbers, Mr. Trump’s press secretary declared, “may have been phony in the past, but it’s very real now.”

Image result for When Facts don't under TrumpTrump’s American Supporters are factually challenged

Reporters laughed — and should be ashamed of themselves for doing so. For it really wasn’t a joke. America is now governed by a president and party that fundamentally don’t accept the idea that there are objective facts. Instead, they want everyone to accept that reality is whatever they say it is.

So we’re just supposed to believe the president if he says, falsely, that his inauguration crowd was the biggest ever; if he claims, ludicrously, that millions of votes were cast illegally for his opponent; if he insists, with no evidence, that his predecessor tapped his phones.

And it’s not just about serving one man’s vanity. If you want to see how this attitude can hurt millions of people, consider the state of play on health care reform.

Obamacare has led to a sharp decline in the number of Americans without health insurance. You can argue that the decline should have been even sharper, that there may be troubles ahead, or that we should have done better. But the reality of the law’s achievement shouldn’t be in question, and you should worry about the consequences of Trumpcare, which would drastically weaken key provisions.

Republicans, however, are in denial about recent gains. The president of the Heritage Foundation dismisses the positive effects of the Affordable Care Act as “fake news.” In Louisville over the weekend, Vice President Mike Pence declared that “Obamacare has failed the people of Kentucky” — this in a state where the percentage of people without insurance fell from 16.6 to 7 percent when the law went into effect. And as for the likely impacts of Trumpcare — well, they literally don’t want to know.

When Congress is considering major legislation, it normally waits for the Congressional Budget Office to “score” the proposal — to estimate its effects on revenues, outlays and other key targets. The budget office isn’t always right, but it has a very good track record compared with other forecasters; even more important, it has always been scrupulous about avoiding partisanship, and therefore acts as an important check on politically motivated wishful thinking.

But Republicans rammed Trumpcare through key committees, literally in the dead of night, without waiting for the C.B.O. score — and they have been pre-emptively denouncing the budget office, which is likely to find that the bill would cause millions to lose health coverage.

The truth is that while the office got some things wrong about health reform, on the whole it did pretty well at projecting the effects of a major new bill — and far better than the people now attacking it, who predicted disasters that never happened. And whatever criticisms one may have of its forthcoming score, it will surely be better than the ludicrous claim of Tom Price, the secretary of health and human services, that “nobody will be worse off financially” as a result of a plan that drastically cuts subsidies and raises premiums for millions of Americans.

But this isn’t really about whose analyses of health policy are most likely to get it right. It’s about Trump and company attacking the legitimacy of anyone who might question their assertions.

The C.B.O., in other words, is in the same position as the news media, which Mr. Trump has declared “enemies of the people” — not, whatever he may say, because they get things wrong, but because they dare to challenge him on anything.

“Enemy of the people” is, of course, a phrase historically associated with Stalin and other tyrants. This is no accident. Mr. Trump isn’t a dictator — not yet, anyway — but he clearly has totalitarian instincts.

And much, perhaps most, of his party is happy to go along, accepting even the most bizarre conspiracy theories. For example, a huge majority of Republicans believe Mr. Trump’s basically insane charges about being wiretapped by President Obama.

So don’t make the mistake of dismissing the assault on the Congressional Budget Office as some kind of technical dispute. It’s part of a much bigger struggle, in which what’s really at stake is whether ignorance is strength, whether the man in the White House is the sole arbiter of truth.

Is Trump giving Americans “bread and circus”to keep them happy?

February 20, 2017

Dr.Fareed is back with his latest take on Trump

Is Trump giving Americans “bread and circus”to keep them happy?

by Dr Fareed Zakaria

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Let’s say you are a Trump voter, the kind we often hear about — an honest, hard-working American who put up with Donald Trump’s unusual behavior because you wanted a president who would stop playing Washington’s political games, bring a businessman’s obsession with action and results, and focus on the economy. How is that working out for you?

The first few weeks of President Trump’s administration have been an illustration of writer Alfred Montapert’s adage, “Do not confuse motion and progress. A rocking horse keeps moving but does not make any progress.” We are witnessing a rocking-horse Presidency in which everyone is jerking back and forth furiously, yet there is no forward movement.

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Image result for Combative TrumpBoth Trump and Nixon: Taking on the Media

Since winning the election, Trump has dominated the news nearly every day. He has picked fights with the media, making a series of bizarre, mostly false claims — about the magnitude of his victory, the size of his inauguration crowd, the weather that day, the numbers of illegally cast ballots, among many others. He has had photo ops with everyone from Kanye West and Jack Ma to Shinzo Abe and Justin Trudeau. Now he is embroiled in a controversy about ties to Russia. But in the midst of it all, what has he actually done? Hardly anything.


Trump versus the Media

January 31, 2017


Trump versus the Media

by Mike Minehan

Image result for Mike MinehanMike T. Minehan

It seems that the new President of the United States is happiest when he has an enemy to attack. His fans also love this pugilism, perhaps because this is the feeling of being in the thick of it together, us against them.

‘Them’ in this case is the mainstream media in America, mainly the big outlets such as the New York Times, The Washington Post, and CNN.

It suits Trump to berate the media, because these news media were quick to point out his inaccuracies, contradictions and falsehoods during his election campaign.

Almost all of Trump’s rallies were an opportunity to attack the media. “I would never kill them, but I do hate them. And some of them are such lying, disgusting people.” This was Trump’s opinion about journalists at one of his campaign rallies.

Yet one of the most interesting discoveries about Trump’s ascent to the Presidency of the USA is that alternative media, not conventional media, played the most important role in his success. The proof of this, according to Fortune magazine was because the flood of articles and coverage about Trump’s outrageous behaviour, had almost no effect on most of the voters. These were the stories about his falsehoods, his refusal to publish his tax returns, his companies that were ethically challenged, his refusal to place his businesses in a blind trust, and his boasting about sexually groping women.

Trump’s support base simply wasn’t reading or consuming conventional media. This is probably not so much because these supporters couldn’t read, but because they were getting their information from the myriad of new sources that the internet has made available.

“What Trump supporters were listening to was Trump himself on Twitter, and organs of the Trump Nation such as Breitbart News, InfoWars, and other alternative and fringe news sites”.

Also, 44 per cent of Americans had switched to Facebook for their news. News on Facebook consists of the stories that trend the most according to how many other users like them, and according to algorithms which provide more of the stories that you will like.

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This is the ‘echo chamber effect’ where people get the news that they like, and which will reinforce their existing opinions, or biases.

The other new, alarming phenomenon has been the rise of fake news sites. Almost anyone with basic internet skills can set up a site with an apparently innocuous name, and then fill it with pictures and attention-grabbing stories, false or otherwise.

These site were simply working on the principle of attracting enough traffic that, in turn, would generate income when the site owners would then place advertising on it for profit.

The genie is out of the bottle and the news as we knew it not so long ago has irrevocably changed. This is particularly in countries such as the USA, where free speech, almost any speech, is protected by the First Amendment.

Alright, so why should Trump bother any more about mainstream media, when mainstream media is no longer central to his success?

The answer, according to Trump’s biographer, Michael D’Antonio, is that Trump is ‘irritated and even enraged by those who check facts and look for evidence to confirm or disprove his claims. He thinks he should just be able to say things, and that those things should be reported and considered uncritically. So he resents it when people fail to do that and instead hold him to some standard, and he takes it personally’.

It appears that Trump wants to be loved and forgiven by the mainstream media, irrespective of his inability to get his facts straight. This need for constant approval seems to indicate a deep-seated insecurity. There’s almost a child-like petulance and rage about his reaction to criticism. This immaturity would be amusing, it Trump wasn’t the President of the United States, with the nuclear codes within reach.

Well, mainstream media just won’t roll over and suddenly ignore the falsehoods and Trump’s ‘alternative reality‘ where the facts just don’t matter any more. American credibility itself is on the block.

Accordingly, the media wars have only just started, and what we’ve seen so far are only the first shots being fired. More brutal combat is on the way.