Malaysia’s Disgraceful UnCivil Service

November 18, 2018

Malaysia’s Disgraceful UnCivil Service

by David Anandarajoo

INTERVIEW | Prime Minister Dr Mahathir Mohamad recently alleged that the “previous government had developed an attitude” for the civil service, which included “working for a particular party and leader, and not to work for the development of the country and not instilling high democratic principles.”

Former senior civil servant, Abdul Halim Shah Abdul Murad, who retired from the Public Services Commission in 2005 and sat on the disciplinary board of the Public Services Department, said that politicians and politicking by previous administrations have contributed to the drastic fall in the civil service’s reputation and efficiency.

“When politics became more institutionalised, that spelt the doom for the civil service, because civil servants served not in the public interest but were forced to be the errand boys of politicians,” said Halim, who has served in various capacities within the civil service in 37 years, including as director-general of the Legal Affairs Division in the Prime Minister’s Department.

According to the 73-year-old, part of the problem the current administration is facing is the continuous election of the same political parties over the last half-century.

Halim said it was “inevitable” that the civil service would “descend to its lowest ebb…when politicians more or less remained permanent and the civil servants became more dispensable in all the ministries and departments”.

“The fault does not lie with the civil service, but more with the so-called democratic system, whereby we allowed the same coalition to rule the country for more than half a century,” he added.

Image result for irwan serigar--a model malaysian civil servant

Mr. Irwan Serigar–Corrupt and Overpaid

Halim said that the “duress” experienced under previous administrations had contributed to the civil service’s rapid decline, with employees becoming “yes men” rather than able technocrats who could read the needs of a developing nation.

“If they have to serve under duress, then there is not much can be expected of them no matter how good they are as officers.”

Image result for malaysian civil servant and son jailed

Former Secretary General of the Rural and Regional Development Ministry Datuk Mohd Arif Abdul Rahman (second from right), and his son Ahmad Zukhairi (left, blue shirt) were brought to the Sessions Court on corruption charges on Nov 14, 2018.Credit : BERNAMA

Choose the right people

Politics aside, Halim also lamented that the quality of recruits to the civil service has deteriorated to such an extent that there was a gradual dilution of the body’s services and efficiency, which has now come to be known as the PTD or Perkhidmatan Tadbir dan Diplomatik.

“At the very outset, we must select the right people to do the right job right. In the early years of Merdeka, the intake of people into the PTD was very much dependent on the output only from Universiti Malaya in Singapore which then moved to Kuala Lumpur.

“Only the best could have graduated from this institution and thus there was not much of a problem in selection. The pool was small and the number of civil servants recruited was very limited.”

Halim added that the key was quality. He said that the colonial service under the British had already laid the foundation of a sound administration with its established rules and regulations.

He added that there were “just a handful” of early civil recruits, otherwise known as cadets, with training being done on the job.

“They learned the ropes of government service from their mentors whose reputation was second to none in this part of the world.

“When I first set upon a compendium of colonial MCS (Malayan Civil Service) officers, which contained information about their educational backgrounds, most were educated in public schools in England and then graduated from Cambridge University and Oxford University,” he said.

Halim noted that another determinant, which cannot be overemphasised, is the ethos of the civil service prevalent today.

“By this, I mean the values espoused by the civil servants must be in consonance with noble virtues such as being God-fearing, morally upright, honest and of integrity.

“These sound virtues must be exhibited in their moral conduct and discipline, in their everyday lives and not become just mere exhortations.”

Halim added that public trust was civil servants’ raison d’être, and that they must uphold “the principle of neutrality of service, regardless of the political circumstances existing and prevailing around them.”

Improve recruitment methods

Halim feels that current methods of recruitment are already outmoded. “Technically, many things have changed, such as computerisation in short-listing of candidates, conducting evaluation and assessments in written form and through group activities, but they still fall short, because we have not done an evaluation on how valid and effective these techniques are.

Our interviews are also not standardised and unprofessional. I propose a thorough re-examination into the present methods be made and changes for the better be instituted,” he said.

Halim added that the suitability of candidates for recruitment must not only be based on paper qualifications, but other measurements that determine their aptitude or attitude, including their problem-solving abilities.

Image result for integrity quotes

“I am a firm believer that discipline must be imbibed by every fresh recruit into the civil service, because it is the cornerstone of character development of the individual,” he said.

As an example, Halim said that the Federation Military College (now Royal Military College) had instilled in him “the habits of punctuality and good grooming”.

He said that apart from developing competencies such as problem-solving, communication and tech-savviness, he proposes that civil servants must be a reservist throughout their first three years upon being recruited.

This means compulsory military training while still in service, where they have to undergo drills and annual camps as part of a comprehensive package in their appointment offer. Halim also said he noticed that the civil service seems to have deteriorated in terms of promoting deserving officers for promotions.

Image result for ahmad sarji abdul hamid and dr. mahathir mohamad

Tun Dr. Mahathir Mohamad and his henchman, Tun Ahmad Sarji Abdul Hamid turned The Malaysian  Civil Service into the Putrajaya Branch of UMNO. Top Civil servants were seen at UMNO General Assembly. Worse still, during the Najib Razak era, Dr . Ali Hamsa,  then Chief Secretary to the Government was pictured taking instructions from the disgraced Rosmah Msnsor

Political interference should not be tolerated, and whenever a key position is involved, the criteria of political acceptability should not even be allowed to intrude.”

10 thoughts on “Malaysia’s Disgraceful UnCivil Service

  1. This applies to all leves of leadership.
    Only the leader counts. Good leader bad organization, organization will become good. Bad leader good organization, organization will become bad. I wonder who said that.

  2. It was Lenin who said that the way to bring about chaos to a country is to debase its currency. If my Cambodian friends who I respect were to ask me what lessons they can learn from my country my answer will be: 1) don’t subvert the integrity of the civil service and 2) don’t meddle with the education system for political ends.. In the ’70s and ’80s Malaysia was a tiger economy. I am a disappointed man today because at 80 to I have to bear witness to a nation that is in debt to the tune of MR 1 trillion plus due to and mismanagement of the economy and corruption. –Din Merican.

  3. The head crook and his gang of plunderers have bequeathed to Malaysia a culture of misgovernment and corruption that will take ages to correct. The crabs had been taught to walk sideways.

  4. In Singapore and China, the civil service also got subverted to politicians but the difference is they had politicians whose greed and self-interest were bounded by culture of parsimony, patriotism and service of the politicians. Fact is a culture of parsimony, patriotism and service of politician is abnormal – even in Singapore and China that has worked, it may not last or work eventually. So yes, a truly strong civil service is indispensable in most countries and places.

    Military training for civil servants? Perhaps there should required training of frugality and patriotism for politicians – all aspiring politicians should be measured how long and well they can live among the poor and unfortunate before allowing them office of power.

  5. I am not that far from your time here. But life also tells me that the wife is as the husband is. The good news is that we have a second chance. How we use it will determine the future of this country. But be warned that our population will double by the year 2050

  6. /// Halim noted that another determinant, which cannot be overemphasised, is the ethos of the civil service prevalent today.

    “By this, I mean the values espoused by the civil servants must be in consonance with noble virtues such as being God-fearing, morally upright, honest and of integrity. ///

    Agreed with morally upright, honest and of integrity – which can be summed up in one word – integrity – which is the quality most important to Warren Buffet.

    Strongly disagree with the “God-fearing” part. What in god’s name has this got to do with the civil service? If it is to be an upright person, it is already covered by morally upright, honest and of integrity. I will rather have people who do right and are upright because they are person of integrity instead of doing good because they fear an imaginary being. On the other hand, we can see many cases of failing and failed states because of theocracy and the fear of god.

  7. It is common knowledge that the employment of civil servants is based on merit and merit alone, even with affirmative policies.

    There is obviously a political agenda over the decades to employ only Malay/Muslim, irrespective of their background, ability, capability and suitability.

    This has resulted in a Malay/Muslim corruption infested and gross mismanagement administration destroying the country.

  8. The Civil Service were highly respected under the stewardship of the first 8 KSN, who were outstanding no nonsense KSN. The rot started with Ahmad Sarji pandering to Mahathir and ever since it has been on a decline.
    Orang Malaya,

    For ampuing, Ahmad Sarji Abdul Hamid Aroop was honored with a Tunship and made Chairman of Permodalan Nasional Berhad. Do you expect Dr. Mahathir to be a reformer? He makes me sick to think that we have to depend on him to lead us out of trouble. Does recycling Mahathir 1.0 policies make him a reformer and a paragon of good governance?–Din Merican

    • DDM, you know my views on Mahathir. We dwell on it during our cab ride from Rajoo’s to Mid Valley Mall many many years ago and my views of Mahathir have not changed a bit. Mahathir may have changed his style a bit but his agenda remains the same. Notice how he’s evading the question of Anwar taking over as PM with various scenarios and excuses. He’s the same Che Det as in 1998.

      Right now he has no leverage in ensuring good governance because his party is the new kid on the block and has the smallest number of MP’s and the other parties in PH are holding him to it. However things may change if the other parties are divided or Pribumi gains strength. Then it’s back to the old agenda. He has dropped many hints e.g. the National Car Project and the Twisted Bridge to Singapore.
      Orang Malaya,

      Mahathir 1.0 is also Dr. Mahathir 2.0. -Din.

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