February 17, 2016
The Star reports:
Proton to replace parts
SHAH ALAM: Proton Holdings Bhd will be recalling some 95,000 of its vehicles to replace faulty CFE oil cooler hoses, a problem that could potentially cause the engines to overheat.
Owners greeted the news with relief, with some crediting the national car manufacturer for what they saw as a shift towards greater transparency in handling customer issues.
In announcing the recall – its biggest to date – Proton chief executive officer Dato’ Abdul Harith Abdullah said the initiative was part of Proton’s move to revive the brand, which has seen dwindling sales figures in recent years.
He said the recall would affect 94,577 units involving 59,663 Exora units, 28,642 Preve cars and 6,290 Suprima vehicles.
Speaking at a briefing yesterday, he said the oil cooler hoses of the three models would break down when the cars reached an average mileage of 40,000km, due to the degradation of the internal tube material.
“We will call the owners individually and priority will be given to cars with mileage of 40,000km and above. We hope to finish this within the next six months.”
Abdul Harith added that Proton would be spending over RM2mil to replace the faulty hoses.