Japan is still No.1 in Asia


September 5, 2014

Japan: Efficiency and Sense of Economy is a Way of Life

by Din Merican, Tokyo, Japan

Kamsiah and Din in Tokyo2In my book, despite what has been written about the country over the last 2 decades since the Plaza Accord of 1985 when the Yen was revalued against the United States Dollar, Japan is still No.1.

As a frequent business visitor to this Land of the Rising Sun in the 1980s, and after a considerable lapse of time  before this visit,  I reaffirm this assessment when I arrived with my wife, Dr. Kamsiah yesterday at Narita Airport on Malaysia Airlines Flight MH88.

It was indeed a very good flight where we enjoyed the excellent service provided by a team of very kind and dedicated crew of pilots and stewards and air hostesses. If they were affected by the MH370 and MH17 tragedies, they certainly did not show it.

Japan is an outstanding example of efficiency. That has not changed despite negative reports we read about Japan after the 1985 Plaza Accord. Why? These reports overlook the character of Japanese society and its culture, values, and heritage. The Japanese are hardworking, dedicated, efficient, friendly, and proud people. Their work ethics remain legendary.

The Samurai

We saw Japanese efficiency at Narita. It took us less than 15 minutes to clear immigration and customs and get our bags. After these formalities, we were met by two City Police officers who introduced themselves in good and fluent English, took our particulars and handed us a pamphlet containing contact numbers for emergency and ambulance services. We were then driven to our hotel by well dressed hotel chauffeur who greeted us with the usual bow of welcome. At the hotel, we again saw efficiency in action. The hotel staff attended to us promptly. After checking in at the Grand New Takanawa Prince Hotel, we were driven by a shuttle bus to Shinagawa station. We then took the train to Shinjuku and Ginza for some sightseeing.

tokyoTokyo

The Japanese standard of efficiency is everywhere on display. Be it time efficiency, traffic management and system,  economic use of space , and fuel efficiency; this apparently is ingrained in the Japanese psyche. We are told that this habit is taught to Japanese kids in their schools. Tokyo is a very clean city and environment. Its garbage separation and collection system is second to none, and we feel that both Kuala Lumpur and Petaling Jaya can learn a lot about how to deal with our rubbish and care for the environment

july 4th 2007Get Politics Right and the rest will follow

 

 

 

 

  

Malaysia Airlines will be fully owned by Malaysian Government


August 9, 2014

MAS Restructuring : Leave no stones unturned

by Din Merican

Azman MokhtarWell done, TS Azman Mokhtar for making this strategic move at this time, when Malaysians of goodwill are with our government following MH370 and MH17 tragedies where lives were lost. We look forward to know the details of your plan to restructure our national flag carrier.

We hope you will be tough with the MAS Staff Union, and not allow it to dictate what Khazanah should do in the national interest. So reduce staffing. Deal with crony contracts. Review the routes and financing of aircraft; and appoint competent professionals to manage the airline, and have a truly independent Board of Directors,  and finally please seek the advice of MAS elders like Tan Sri Rama Iyer, Tan Sri Saw Huat Lye, Tan Sri Aziz Abdul Rahman and Dato’ Kamaruddin Ahmad.

All of us want MAS to succeed but the restructuring must be comprehensive so that the rot that has plagued our national flag carrier in recent years can be eliminated. Let us face the moments of truth with a healthy corporate culture. Therefore, make use of this opportunity to start on a clean slate. Let us hope Prime Minister Najib has the political will to make a new beginning for MAS.

Malaysia Airlines will be fully owned by Malaysian Government’s Khazanah

by Thomas Fuller@www.nytimes.com

http://www.nytimes.com/2014/08/09/business/international/malaysia-airlines-to-be-taken-over-by-government.html?ref=asia

BANGKOK — Mired in debt and reeling from two aircraft disasters this year, Malaysia Airlines will be fully taken over by the government as a prelude to a restructuring, the Malaysian government said Friday.

MASKhazanah Nasional, the investment arm of the Malaysian government, formally requested the delisting of the airline in a letter to the Malaysian stock exchange on Friday and offered to buy back shares at a price 12.5 percent higher than Thursday’s closing price.

Malaysia Airlines had been losing money for several years when five months ago, a flight bound for China disappeared, and no trace of the aircraft or its 239 passengers has been found. Just over three weeks ago, another Malaysia Airlines plane exploded over Ukraine, killing almost 300 people.

Khazanah was vague about its plans for the airline, saying only that it intended “to undertake a comprehensive review and restructuring” and that the airline had “substantial funding requirements.” Malaysia’s Prime Minister, Najib Razak, said a “holistic restructuring plan” would be announced by the end of the month.

“This process of renewal will involve painful steps and sacrifices from all parties,” he said in a statement that specifically mentioned the need for support from, among others, the airline’s creditors, raising the possibility of a debt write-down.

The share buyback, which would cost Khazanah about 1.4 billion ringgit, or $437 million, still needs approval by private shareholders, who own about 30 percent of the company. Khazanah’s offer price of 27 sen, 0.27 ringgit, a share appears favorable to stockholders: That price was last reached in February, before the company’s two tragedies.

The disappearance in March of Flight 370 from Kuala Lumpur to Beijing remains a mystery, and a search in the southern Indian Ocean is still underway. On July 17, 298 passengers on a Malaysia Airlines flight from Amsterdam to Kuala Lumpur were killed when a company Boeing 777 was shot down over Ukraine.

The disasters aggravated what was already poor financial performance by the airline, which has lost money for the past three years and has been squeezed by nimbler rivals, like Air Asia, the privately owned, low-cost airline also based out of Malaysia that has grown exponentially since beginning operations more than a decade ago.

Malaysia Airlines, which began as Malayan Airlines, in 1947 during the British colonial period, has suffered a number of sharp losses in recent decades. It has often been managed by business executives close to the governing party, the United Malays National Organization, and was bailed out by the government at least once. Like many other government-linked companies in Malaysia, the airline is saddled with ties to influential contractors connected to the party, which has governed the country since independence in 1957.

The Malaysian government sees the carrier as a national strategic asset. In a statement Friday, Khazanah said the goal of the restructuring was to make the airline profitable but also for it to “serve its function as a critical national development entity.”

Malaysia can’t afford a botched handling of MH17


July 20, 2014

MY COMMENTWe have been hit by two tragedies, MH 370 and MH 17 a few days ago,Din Merican both within a space of four months. MH370 is still shrouded in secrecy and  it is a public relations disaster; our leaders and public and security officials handled the foreign media poorly. MH17 was brought down by Russian made missiles in the hands of Ukrainian rebels backed by  Prime Minister Putin’s government. Our political leaders and officials are again in the eyes of media. Let them handle the situation better this time.

Those who are behind this dastardly violence must be brought to account. Our diplomats and those of countries which lost their citizens and the United Nations Secretary General Ban Ki-Moon must act in concert to ascertain the facts about the downing of this ill-fated 777 aircraft. At home, the new Transport Minister has to ensure that there are no cover-ups, blame games, excuses, and conflicting or contradictory statements. Please provide facts as they come to light, and do it well and ensure that there are no fumbles.

I am glad that our Prime Minister has allowed debate in our Parliament on MH37. I hope Parliamentarians on both sides of Dewan Rakyat can be rational and constructive in their deliberations so that we can achieve consensus on what we should do to restore national self confidence and pride in our national flag carrier, Malaysian Airlines.

No shouting matches please. Bung Mokhtar types must not be allowed to disrupt the debate or make fools of themselves. In this time of national crisis, UMNO-BN and Pakatan Rakyat must stand together. The debate should result in a plan of action for the government. To nudge the debate along orderly lines, there should be a White Paper to Parliament on MH17 in which the government can present its views on what it has its mind to deal with the aftermath of MH 17.Din Merican

http://www.bloombergview.com/articles/2014-07-18/malaysia-can-t-botch-another-air-tragedy

Malaysia can’t afford a botched handling of MH17

by William Pesek (07-18-14)

There’s nothing funny about Malaysia Airlines losing two Boeing 777s and more than 500 lives in the space of four months. That hasn’t kept the humor mills from churning out dark humor and lighting up cyberspace.

Liow_Tiong_Lai-MH17_PC

Actor Jason Biggs, for example, got in trouble for tweeting: “Anyone wanna buy my Malaysia Airlines frequent flier miles?” A passenger supposedly among the 298 people aboard Flight 17 that was shot down over eastern Ukraine yesterday uploaded a photo of the doomed plane on Facebook just before takeoff in Amsterdam, captioning it: “Should it disappear, this is what it looks like.”

That reference, by a man reportedly named Cor Pan, was to Malaysia Airlines Flight 370, whose disappearance in March continues to provide fodder for satirists, conspiracy theorists and average airplane passengers with a taste for the absurd. On my own Malaysia Air flight last month, I was struck by all the fatalistic quips around me — conversations I overheard and in those with my fellow passengers. One guy deadpanned: “First time I ever bought flight insurance.”

MH17 CrashThere is, of course, no room for humor after this disaster or the prospect that the money-losing airline might not survive — at least not without a government rescue. This company had already become a macabre punch line, something no business can afford in the Internet and social-media age. It’s one thing to have a perception problem; it’s quite another to have folks around the world swearing never to fly Malaysia Air.

Nor is no margin for mistakes by Malaysia or the airline this time, even though all signs indicate that there is no fault on the part of the carrier. The same can’t be said for the bumbling and opacity that surrounded the unexplained loss of Flight 370. Even if there was no negligence on the part of Malaysia Air this week, the credibility of the probe and the willingness of Prime Minister Najib Razak’s government to cooperate with outside investigators — tests it failed with Flight 370 — will be enormously important.

As I have written before, the botched response to Flight 370 was a case study in government incompetence and insularity. After six decades in power, Najib’s party isn’t used to being held accountable by voters, never mind foreign reporters demanding answers. Rather than understand that transparency would enhance its credibility, Malaysia’s government chose to blame the international press for impugning the country’s good name.

The world needs to be patient, of course. If Flight 370’s loss was puzzling, even surreal, Flight 17 is just MH 17plain tragic. It’s doubtful Najib ever expected to be thrown into the middle of Russian-Ukraine-European politics. Although there are still so many unanswered questions — who exactly did the shooting and why? — it’s depressing to feel like we’re revisiting the Cold War of the early 1980s, when Korean Air Flight 007 was shot down by a Soviet fighter jet.

More frightening is how vulnerable civilian aviation has become. Even if this is the work of pro-Russian rebels, yesterday’s attack comes a month after a deadly assault on a commercial jetliner in Pakistan. One passenger was killed and two flight attendants were injured as at least 12 gunshots hit Pakistan International Airlines Flight PK-756 as it landed in the northwestern city of Peshawar. It was the first known attack of its kind and raises the risk of copycats. The low-tech nature of such assaults — available to anyone with a gripe, a high-powered rifle and decent marksmanship — is reason for the entire world to worry.

The days ahead will be filled with post-mortems and assigning blame. That includes aviation experts questioning why Malaysia Air took a route over a war zone being avoided by Qantas, Cathay Pacific and several other carriers. The key is for Malaysian authorities to be open, competent and expeditious as the investigation gains momentum. Anything less probably won’t pass muster.

MH 370 and MH 17 taught us never to take things for granted


July 20, 2014

MH 370 and MH 17 taught us never to take things for granted

by Neil Khor (07-19-14)@http://www.malaysiakini.com

MASPride of Malaysia dented by Tragedy

COMMENT: The loss of 298 lives as MH 17 was shot down over Ukraine has come too soon on the heels of the loss of MH 370. An airline that had a near perfect record for the past 30 years since its inception is now suddenly the most blighted in the aviation industry.

Crying for Loss of Loved OnesThe manner in which we recover, and there is no doubt that we will, shall determine our collective destiny as a nation. Like many Malaysians, I was in shock and disbelief at midnight on Thursday as news of the loss of MH17 filtered through social media. Since the loss of MH 370, I have made it a point to fly MAS whenever possible come what may.

I have grown up with MAS, as a toddler traveling from Penang to Singapore in the 1970s right through my student days at UM, when the airline was kind enough to extend to students with AYTB (Asian Youth Travel Bureau) cards tremendous discounts allowing us to go home on the cheap.

In those days, it was a grueling nine-hour bus ride down Malaysia’s trunk roads from Kuala Lumpur to Penang. A MAS flight not only provided comfort and speed, it assured that students got home safely.

Like the airline, those of us born in the 1970s, have come of age to find a world changed beyond all recognition. It is not that we cannot adapt to change but the changes have come so rapidly and so brutally that nobody has had the time to make sense of it all. We may have been brought up to believe in God and Country (Rukunegara) but globalisation have altered our allegiances.

Similarly, the aviation industry, too. has not fared too well in this globalised world. The pacific period, from the 1960s to 2000, is over.

In those days, emerging nations like Malaysia personified themselves through national airlines. We broke away from Singapore to form MAS, which not only flew the flag but also assumed the burden of unprofitable but necessary domestic routes. The growing up years was characterised by good service, which by the 1980s, was amongst the best in the world.

Flying on MAS was a privileged and entire families would go to the airport to receive or send relatives off. It was definitely not the era of “everybody can fly” but rather “now you have arrived”. Cheap fossil fuels and better-designed plans made flying cheaper and more accessible. By the time the budget airlines appeared in the sky, the entire attitude towards aviation had changed as well.

MH17 Crash Site2 National carriers had to compete like any other in the industry resulting in spectacular bankruptcies, including that of Japan Airlines! With this fundamental change, attitudes towards flying also transformed. Malaysian society changed the most in the last 15 years. The Internet continues to be a great leveler. No single Prime Minister, no matter how powerful, can decide with impunity or set the tone of discussion on national issues like Dr Mahathir Mohamad.In short, MAS like many other “national” organisations has continued to come up short, never meeting the rising tide of expectations. Since September 11, 2002 when two planes slammed into New York’s Twin Towers, air travel has never been the same. I remember traveling from Minneapolis to Louisville in Kentucky with a guide dog as a fellow passenger.

There was hardly any security with checkpoints that were no more stringent than at a bus stop.  That was in 1999 but today the US is imposing full body scans, check-ups on laptops and security scanning of mobile phones. Soon security procedures will take as long as inter-continental flights in all major airports.

From the sad and painful experience of losing MH370, we have learned that the aviation industry itself has not kept up with technological change, with planes entering blind spots and much dependent on 1940s radar technology. There is also very little improvement on how to track planes to ensure better monitoring. Till this day, black box technology still relies on batteries that only last a maximum of 30 days.Now four months onwards, we have lost MH17, which was shot down by a surface-to-air missile over a route that was deemed officially safe by the IATA. Yes, some airlines have avoided this route over the Ukraine but many airlines flying from Europe to Asia were using this prescribed route.

Political maturity in short supply

How high an airplane fly is also dictated by the air traffic controller of the country whose territory one is flying across presumably they know what other flying objects will be flying over their airspace at the same time. As someone who flies on MAS, Emirates and SIA regularly from Malaysia to Europe, this route above the Ukraine is very familiar.

I have also flown frequently to neighbouring Georgia, crossing the Caspian and Black seas. There was really no way to have anticipated that a civilian plane would be shot down. If the European authorities had red-flagged the area as two other Ukrainian military aircraft had been shot down, they should have banned all commercial flights over Ukraine airspace.

Having lost two aircraft involving the loss of more than 500 souls is a very bitter pill for Malaysians to accept. For the longest time we have developed and made giant progressive strides forward. Yes, political maturity is still an on-going battle.

Religious and racial extremism is on the rise but most of us have enough to eat, some even able to share with the less fortunate by supporting soup kitchens.

Never take things for grantedMalaysia is still a great country, blessed with natural resources and a cultural diversity that is the envy ofMH17 Crash site 2 the world. But the loss of our two MAS flights has taught us never to take things for granted. Whilst we can plan and make the best preparations, we cannot foresee how these plans will unfold.

In the case of MAS, some hard decisions may have to be taken to make it viable again. There is no loss of face if we have to start again from scratch. To all those who have lost friends, families and loved ones in MH370 and MH17, my most heartfelt and sincere condolences.

Malaysians the world over are united in grief and sorrow. But I am sure we will emerge stronger and better, at least strive to be better people to ensure a stronger nation going forward.

NEIL KHOR completed his PhD at Cambridge University and now writes occasionally on matters that he thinks require better historical treatment. He is quietly optimistic about Malaysia’s future.
 

 

 

Another MH Tragedy: MH17 shot down over eastern Ukraine, 295 killed


July 18, 2014

Another MH Tragedy: MH17 shot down over eastern Ukraine, 295 killed

by Reuters (July 17, 2014)

graphic_MH17

Malaysia’s Prime Minister, Najib Razak, called Thursday evening for an investigation at the crash site and the unfettered cooperation of local authorities. Noting that Ukrainian officials had reported that the plane was hit by a missile, he said, “Malaysia is unable to verify the cause of this tragedy.”“No stone will be left unturned,” he added. “If it transpires that the plane was, indeed, shot down, we insist that the perpetrators must be brought to justice.”–New York Times

A Malaysian airliner was shot down over eastern Ukraine by pro-Russian militants on Thursday, killing all 295 people aboard, a Ukrainian interior ministry official said.

Raising the stakes in the East-West showdown between Kiev and Moscow, the official blamed “terrorists” using a ground-to-air missile and Ukraine’s prime minister called the downing of the flight from Amsterdam to Kuala Lumpur a “catastrophe”.

A Reuters correspondent saw burning wreckage and bodies on the ground at the village of Grabovo, about 40 km from the Russian border in an area where pro-Russian rebels have been active and have claimed to have shot down other aircraft.

“I was working in the field on my tractor when I heard the sound of a plane and then a bang,” one local man at Grabovo told Reuters. “Then I saw the plane hit the ground and break in two. There was thick black smoke.”

MH17 Crash site 2The Boeing 777 came down near the city of Donetsk, stronghold of pro-Russian rebels, Interior Ministry official Anton Gerashchenko said on Facebook, adding it was “shot down with a Buk anti-aircraft system by terrorists,” the term the Kiev government uses for militants seeking to unite eastern Ukraine with Russia. The dead were 280 passengers and 15 crew.

Malaysia Airlines said on its Twitter feed it had lost contact with its flight MH-17 from Amsterdam. “The last known position was over Ukrainian air space,” it said.

A rebel leader said Ukrainian forces shot the airliner down. Ukrainian official said their military was not involved. A general view shows part of the wreckage of Malaysia Airlines flight MH17 in the Donetsk region, near the Ukrainian border with Russia. Interfax-Ukraine quoted another Ukrainian official as saying the plane disappeared from radar when it was flying at 10,000 metres, a typical cruising altitude for airliners.

Ukraine has accused Russia of taking an active role in the four-month-old conflict in recent days and accused it earlier on Thursday of shooting down a Ukrainian Sukhoi Su-25 fighter jet – an accusation that Moscow denied.

The military commander of the rebels, a Russian named Igor Strelkov, had written on his social media page shortly before the report of the airliner being downed that his forces had brought down an Antonov An-26 in the same area. It is a turboprop transport plane of a type used by Ukraine’s forces. – Reuters/www.themalaysianinsider.com

NOTE: MAS Europe’s office disclosed the nationalities of those on board:

- 154 Dutch
– 27 Australians
– 23 Malaysians
– 11 Indonesians
- 6 Britons
– 4 Germans
– 4 Belgians
– 3 from the Philippines
– 1 Canadian

MH370: “The same mistake must not be made again” – Najib


May 14, 2014

MH370: “The same mistake must not be made again” – Najib

The Silent OnePrime Minister Datuk Seri Najib Tun Razak admitted to the flaws the Malaysian government had done in managing the case of the missing Malaysia Airlines (MAS) flight MH370.

Najib in his article entitled Malaysia’s Lessons from the Vanished Airplane, published on The Wall Street Journal, today, stated that “My government didn’t get everything right. Yet other parties too, must learn from MH370 – and make changes.”

In his this article Najib started off with his chronicle of the “bizarre” and “unprecedented” event that took place under his watch as the Prime Minister and that he understands the plight and the terrible anguish for the families of those on the plane especially with the lack of definitive proof or physical evidence like the wreckage from the aircraft that made it harder to bear.

Najib also credited the efforts by all for doing their level best under near-impossible circumstances and this is a huge attainment for a developing country like Malaysia to overcome diplomatic and military sensitivities and bring together 26 different countries to conduct one of the world’s largest peacetime search operations.

However,  Najib wrote, ”But we didn’t get everything right. In the first few days after the plane disappeared, we were so focused on trying to find the aircraft that we did not prioritize our communications.”

Najib also acknowledged the fact that there was a huge confusion especially when the plane vanished instantaneously between two countries’ air traffic controls and that it took air-traffic controllers four hours to launch the search-and-rescue operation and this requires an investigation.

The Prime Minister wrote “None of this could have altered MH370’s fate. And I pledge that Malaysia will keep searching for the plane for as long as it takes. We will also continue facilitating the independent investigation so we can learn from any mistakes. We have already tightened airport security, and investigators are looking for other measures to improve safety.”

Najib highlighted that this ordeal faced by Malaysia in this era of modernity must not be taken lightly and that the nation is not the only party that must learn from MH370.

He ended the article by saying “The global aviation industry must not only learn the lessons of MH370 but implement them. The world learned from Air France but didn’t act. The same mistake must not be made again.”